Bug Reports for Sunday 7/21 Update

561 Replies
Angrboda said

The search bars appear to be not working at all. I get no dropdown of suggestions and trying to type something and serves takes me straight to the dreaded kettle page. It worked fine yesterday.

Sil select said

Ditto here – can’t log any teas because all teas are not found.

Angrboda said

it’s doing this again.

Jason admin said

You still getting this? We’ve had some problems with the search on the site which can cause errors on other pages, but should be under control right now. If/when we move off our current hosting platform we’ll also update search so it should be more reliable.

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Ysaurella said

+1 with Angrboda, and we cannot click on a tea while looking at the dashboard without being directed to the kettle page as well

Cavocorax said

Yep. I’m getting this too!

Josie Jade said

me too! everything directs me to the kettle page.

Me too.

Dinosara said

I guess that explains why there haven’t been any tasting notes in forever. No tea pages are loading!

Same here. It doesn’t seem to be all of the teas in my cupboard though. There’s random ones that, when I click them, actually take me to the tea. But the majority of the ones I click I get the kettle page.
Also just clicking on the ‘Teas’ link at the top of the page next to ‘places’ & ‘discussions’ and I get the kettle page. So everything associated with tea appears to be broken. Lol.

gmathis said

Problem continuing here; and confound it! I’ve discovered a new tea I want to rave about!!

wheezybee said

I’m having the same problem – I just got a bunch of new teas in, and making notes about them in a notebook is just not the same as posting about them!

Kaylee said

Ditto to all of the above.

mrmopar said

getting this also when I try to view an individual tea in my cupboard.

Jason admin said

This was likely because the search went down and caused errors on the tea pages. Should be good now though.

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It looks like when you try to do search in Search Discussions, you get an error page.

Jason admin said

This should be related to the search problems mentioned above. Should be good now but let us know if you’re still seeing it.

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Josie Jade said

If you google the name of the tea and the brand, Steepster should be one of the first few results that pops up. Then you click on that to go to the Steepster page for that tea and bypass the whole Steepster search thing until it’s fixed. Worked for me this morning when I was ready to type a note. :)

ashmanra said

Great! I will give that a try! It hasn’t worked for me all day.

ashmanra said

Boo! It didn’t work for me! I still got the kettle page…

gmathis said

I’ll second that Boo and add a piffle. OK, it’s O’Sulloc Korean Wedding Green Tea and it’s wonderful! There. That’ll have to hold me till we’re unglitchified.

Unglitchified is my new word of the day. Love it.

ashmanra said

Gmathis: the name of that tea alone is amazing. Lol! I await yor actual review with eager anticipation.

Jason admin said

Good work around Josie. You can always google the tea name and company, and add “steepster” and you should find the page. However, when the search goes down it can cause an error on the tea page, so it may not help when that’s the case.

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Debbie select said

So it looks like the Discussions and Explore tabs are the only things working on the top menu? Teas and Places (and the search bar) get me the kettle page. The Companies link takes me to a list of only “M” companies.

Jason admin said

Should be back to normal with this.

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Ysaurella said

Question : is it normal I cannot see my own new tasting notes in my dashboard ? before the updates we were seeing them so just wondering if this is new or if this an anomaly. I made 2 during the last hour and can only see them when I go on my profile.

Mark B select said

Same thing for me just now…

See Jason posting about switching hosts. Hope they are able to find something more reliable. And boy… Really would like to see Steepster grow and develop. I’m glad it’s still here and all, but I’m increasingly feeling like I should back up my previous tasting notes.

Me too. Just posted a new tasting note, and it’s not showing up on the Dashboard.

Also, when I write a note for a tea I haven’t rated before and move the slider to rate it, it doesn’t fill up with green like it used to. The steeping parameter sliders fill up with blue though, so it’s only the number rating slider that appears to be affected.

Jason admin said

That isn’t normal, but shouldn’t be as common now.

Regarding posts not showing up, I can guarantee you that it’s not the case that they are lost. It is just a problem with them not being displayed when they are supposed to. The database is backedup daily and we don’t let things touch the database that could corrupt it. So, be assured, that your data won’t be lost.

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I just posted a tasting note and while it shows up in my tealog it isn’t showing up on the page for that specific tea.

Edited
Now that I’ve posted a second note on the same tea the first note shows up, but not the second. I can see both in my tealog.

Jason admin said

Can you post a link for the tea page that your tasting note isn’t showing up on?

yes, my second tasting note still isn’t showing up.

Jason admin said

Hmm, I am seeing that both notes aren’t showing up. Thanks for the link. Will look into this.

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Jillian said

Steepster is no longer letting me upload new teas – with or without product images.

Ysaurella said

Jillian, I managed to enter a new tea 2 hours ago – with an image too. Did you try cleaning the cookies ? It may work after that (I hope)

Jason admin said

Still happening?

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I have an unread mail notice even though I’ve checked all my messages.

Yes, there have been issues with steepster’s mail feature lately. I’ve sent a few messages that weren’t received on the other end.

Jason admin said

The unread message count is on our list, hoping to get that soon.

Terri, how many messages have you sent that haven’t been received? Are they to the same person? Different people? Any other info will help us track down the issue.

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Sadly, the dashboard’s been down for a few hours, & even the Explore – streaming feature appears to have locked up about an hour ago.
Oh, well, I’ll keep sipping. I know this has to be a complicated site, & I’m sure Jason & crew have actual lives & jobs in the real world that also demand their attention. This too shall pass! :)

Jason admin said

Yea, we’re gonna keep chugging away and getting things tighter and tighter. It’s been a long time since we did any serious updates, so this was a pretty major refactor. Future updates should be increasingly smoother and the site should continue to improve.

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